Privacy Policy
This policy explains how Revel8 Inc ("Revel8," "we," "us") collects, uses, and protects your information when you visit revel8inc.com, contact us, or agree to receive text messages (SMS) from our team. The SMS sections apply to our 1-to-1 conversational texting with existing and prospective clients. Our company contact details are at the end of this page.
Website visitors
Our website does not set advertising or tracking cookies and does not ask you to create an account. The site loads typefaces from Google Fonts, which may record your IP address to deliver the font files; no other third-party scripts run on the site. Our hosting provider (Vercel) keeps standard server logs for security and reliability. If you use the booking form on our home page, what you enter — your name, business, contact details, and any optional ROI answers — is sent to us through FormSubmit, a form-delivery service, so we can respond and prepare your estimate.
If you email or call us, we keep your name, contact details, and the content of your message so we can respond and, if you become a client, manage your project. We use this information only for that purpose and never sell it.
Text messaging (SMS)
The sections below apply when you agree to receive text messages from a Revel8 team member.
1. What we collect
- Your mobile phone number, which you give us verbally in person or over the phone, or by texting us first.
- Your consent to receive texts, including the date you agreed, which we note in your client record.
- The content of the text conversation between you and our team member, such as scheduling details, shoot logistics, project updates, and links to review your video drafts.
- Basic message data provided by our messaging platform, such as delivery status and the date and time messages were sent or received.
2. How we use it
We use your number and the information above only to communicate with you about your relationship with Revel8 Inc, for example to:
- Schedule, confirm, or reschedule consultations and video shoots
- Share arrival, parking, and location details
- Send project status updates and links to review video drafts
- Answer questions you ask us
Messages are typed and sent by an individual Revel8 team member, one conversation at a time. We do not send bulk, automated, or marketing text blasts, and we never text purchased or third-party lists.
3. How we share it
We do not sell, rent, or trade your phone number or opt-in information. We share it only with the service providers that make texting possible — our business phone and messaging platform (Microsoft Teams Phone) and the wireless carriers that deliver messages — and only so they can transmit your messages. These providers may not use your information for their own marketing. We may also disclose information if required by law or to protect our legal rights.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
4. How to opt out
You can stop receiving texts from us at any time. Reply STOP to any message from Revel8 Inc and you will receive one final confirmation text and no further messages from that number. You can also email studio@revel8inc.com or call 208-599-3130 and ask us to remove your number. Reply START at any time to resume.
For help, reply HELP to any message, or contact us using the details below.
5. Consent is not a condition of service
Agreeing to receive texts is optional. You can work with Revel8 Inc without opting in, and you can opt out at any time without affecting your project or our relationship.
6. Message frequency, fees, and carriers
Message frequency varies depending on your project. Message and data rates may apply according to your mobile plan. Carriers are not liable for delayed or undelivered messages. Texting is not a secure channel, so please do not send us sensitive information such as payment card numbers by text.
7. How long we keep it
We keep your phone number and consent record for as long as you are a client or prospective client of Revel8 Inc and for a reasonable period afterward for our records, unless you ask us to delete it sooner. Message history is retained within our messaging platform under its standard retention settings.
8. Security
Your information is stored in our access-controlled business systems, and only team members who need it to communicate with you can see it.
9. Your choices and questions
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it by contacting us below. We will respond promptly.
10. Changes to this policy
If we change this policy, we will post the updated version on this page with a new effective date.
Contact
Revel8 Inc
1520 W Chilitna St, Meridian, ID 83642
Email: studio@revel8inc.com
Phone: 208-599-3130
Our SMS Terms & Conditions are available at revel8inc.com/sms-terms.